at CS
Mission - To launch multiple cutting edge coffee outposts - bases for cutting edge coffee exploration. Serving high grade coffee and own brand functional drinks through innovative service. This is an exciting opportunity to be the first and therefore most critical hire for a new coffee concept with own brand RTD range. No expenses spared and no corners will be cut – work with the latest equipment and F&B technology. This is a rare opportunity to be part of something big.
Vision • Launch and expand multiple coffee outposts offering high-grade coffee and functional drinks with an innovative service model. • Establish a leading coffee brand backed by a thoughtful, sustainable supply chain. • Develop an extensive Ready-to-Drink (RTD) range for retail distribution.
Key Responsibilities
Multi-Site Expansion & Strategy: • Lead the strategic planning and execution of new site openings, including location selection, layout design, and resource allocation. • Drive the scale-up of the brand, ensuring smooth and efficient site expansions. Operational Scalability: • Develop and implement operational systems and processes that ensure consistency and efficiency across all locations. • Establish clear performance metrics and refine processes to improve workflow and service speed. Leadership & Team Development: • Hire, mentor, and develop a high-performing team, creating a culture of engagement, accountability, and growth. • Foster a positive work environment and strong store culture across multiple locations. • Ensure teams are well-trained and set up for success through hands-on coaching and structured development plans. Financial Accountability & Performance Analysis: • Take full P&L ownership, managing budgets, sales, labour costs, and profitability. • Use data-driven insights to optimize revenue, improve operational efficiency, and reduce waste. Brand Development & Customer Experience: • Ensure consistent brand experience and exceptional customer service across all outposts. • Set and maintain high standards of hospitality and service, continuously improving the customer journey. • Lead initiatives to drive customer engagement and brand loyalty, making every outpost a neighbourhood go-to. Supply Chain & Inventory Management: • Oversee the supply chain logistics for multi-site operations, ensuring cost-effective inventory management and strong supplier relationships. Health & Safety & Compliance: • Ensure all locations comply with food safety, health, and safety regulations. • Establish and maintain operational excellence with a focus on safety and compliance. Reporting & Communication: • Provide regular performance reports to the founder and leadership team to ensure alignment on strategic goals and progress.
Requirements/Desirables:
• Extensive experience in the coffee industry, including high street brands and specialty-grade houses. • Proven track record as a competition-winning barista. • Strong management experience and leadership skills in the F&B or coffee industry. • In-depth understanding of the economics of coffee and financial acumen in running an F&B business. • Experience in setting and implementing business and personnel KPIs. • A ‘can-do’ attitude, with the ability to roll up your sleeves and dive into operations when needed.
What You Can Bring:
• Leadership and vision to make the first outpost a success and drive the opening of multiple new locations. • Expertise in building and growing high-performing teams that thrive in a fast-paced, innovative environment. • Strong customer-centric mindset, ensuring every store delivers exceptional service and an outstanding customer experience. • Sharp commercial insights, using data to make strategic business decisions and maximize profitability. • A hands-on approach to operational excellence, from inventory management to service delivery.
Benefits: • Free coffee and tea (even on your days off). • Unlimited access to Specialty Coffee Association (SCA) training. • Opportunity to work with cutting-edge coffee industry equipment. • Work in innovative, purpose-driven coffee outposts with advanced technology. • Be part of shaping the company culture and leading the charge for brand excellence and expansion.
Availability Requirements: This is a full-time leadership role that requires dedication and flexibility. The initial stages of opening new outposts will be critical, and your availability during this period is key to ensuring the concept’s success.
Join Us This isn’t just a store manager role—this is an opportunity to lead, scale, and build something monumental. If you’re ready to make a mark in the coffee industry, grow with us, and take ownership of the brand, we’d love to hear from you.
Know someone? £500 referral.
